Customer service workers are often treated like human sponges — they're expected to graciously absorb the negativity lobbed at them from condescending customers without biting back. But their cordial exteriors belie the truth: they don't forget their most outrageous customers.
When one Reddit user asked the community to share some of the dumbest things they've ever heard customers say, scores of client-facing employees shared their sordid tales. And though INSIDER can't independently verify any of these tales, they do make for some wild reading.
Check out some of the dumbest things customer service workers say they have heard customers say while on the job.
SEE ALSO: Fast food employees reveal the worst things they've seen on the job
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One woman didn't realize that bike tires had to be filled with air when she complained about her bike not working.
"A pleasant lady walked into the bike store I work at and asked us to help take her daughter's bike out of the car to find out why it wasn't riding as well as it had been when she got it. I stride over to her minivan and lug out a beautiful, spotless blue Bianchi. Looked like it had been ridden maybe twice.
Brakes were snappy, shifting was crisp, chain had zero rust and zero stretch. The bike was basically good as new.
Except the tires were empty. I asked her when her daughter filled them last.
'You have to fill them?'" — Reddit user cr4m62.
Another didn't quite understand the design of a gas pump when she crashed into one.
"Worked at a gas station. I watched a customer pull up, whip her door open, and slam it against the large, shiny silver pole that protects cars form running into gas pumps. She then proceeds to furiously get out, scream with her head facing the heavens, and run into the gas station, telling me I 'need to be more careful where I place those.'
The thing has been cemented into the... ground for over twenty years." — Reddit user Freakawn.
One guy didn't realize that he was at Lowe's, when he threatened to go to Lowe's for better service.
"'Man, ya'll don't know how to treat customers. It's why you all losing money. I'm going to Lowe's.'
From a customer yelling at customer service, in a Lowe's." — Reddit user ohitsmark.
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